We’ve answered some of the most common questions we get, both from writers and clients.

FAQs FOR WRITERS

LOGIN/ACCOUNT ACTIVATION

  • How do I activate my account?
    • The instructions to activate your account will be sent to your email once you completed the sign-up process.
  • Can I log in to http://beta.paypercontent.net from any computer with my username and password, or am I limited to a single IP/computer?
    • Yes, you can log in to http://beta.paypercontent.net from any computer connected to the Internet.

CREATION

  • What kind of articles do freelance writers must create? 
    • Compelling, informative and enticing enough that the target audience will be encouraged to share on social media.
  • What should be the point of view of the article?
    • The article can’t be in a first person point of view. The writer cannot write “I” or “We”. It should be on a second person, by using “you”. Talk to the audience as though you’re having a conversation with someone in the room. Avoid writing in the 3rd person voice – They, Them, He, or She.
  • How do I start writing?
    • On the creation window, there’s an instruction tab that includes the keywords, the language to be used and a concise description of the client’s product and service. Create your article using the keyword and the client’s description as your guide.
    • The article though need not be keyword centric. Otherwise, it will look like the old school SEO type of writing, which we should avoid.
  • Does the article need to be exactly 300 words?
    • Not necessarily, but the minimum word count should not be any lower than 300 words.
  • What if the client information is vague and there’s not enough information?
    • Send an email to [email protected] and get more details for that specific task. Don’t forget to send the task URL.
  • What happens if I fail to rewrite a rejected article within 24 hours?
    • The article will go back to the pool. Other writers will have the chance to grab the task and work on it.
  • What if I unconsciously plagiarize a product description? Technical details of a product should be written as is and shouldn’t be rewritten. Does my account get deactivated for that? 
    • If the copied parts are specifics of a product like dimension, size, height, etc. the writer will not be flagged for plagiarism. Plagiarism covers text and wordings copied as is. Admin will automatically remove you from the system for one single instance of proven plagiarism.
  • How long does it take for an article to be approved?
    • Upon creation, the article is queued for editing, which follows a priority system. Depending on the priority, an article may get edited within 2 days or two weeks. If you notice that your article is still pending after more than ten days, please send an email to [email protected] with the list of the URL tasks pending for review.
  • How will I know if my article has been edited?
    • There is a drop down menu on your dashboard. You can filter that to articles that have been approved or pending for review.
  • The editor rejected my article, but there was no clear instruction on how I should proceed with the rewrite.
    • If you need more guidance on how to redo your article, please send an email to [email protected] The editors try to be as clear as possible with their instructions, but if you think you need more information, don’t hesitate to send them an email.

TASKING

  • How do I start writing?
    • You can start writing as soon as you have your login details, but not before you go through all the materials available in the Resource Center. You need to read those. After reading the instructions, guidelines and samples carefully, go to “Home”, and you will see the tasks available for grabbing.
  • Is there a limit on how many articles I can write?
    • No, there’s no limit. You can write as much as you want, provided you are grabbing one task at a time. Grab another task if you have already completed the previous one.
  • How many hours will the system require for an article completion?
    • You have 8 hours to complete a task from the moment you grab it, but you can immediately get a new one upon completion of the first one. If you fail to finish before the deadline, the system will not let you submit or complete the task. It will go back to the Portal Pool for the other writers to work on it. You will NOT be paid for any task that missed the deadline.
  • I see the article I wrote days ago, why is that?
    • After submitting/uploading your content to the Portal, the system will put it in the editing queue. The Editors will review it eventually (within 72 hours at least). If your article is poorly written (not following instructions,  plagiarized, poor topic selection, etc.), the Editors will reject the article, and the system will send a notification that your article needs to be rewritten within 24 hours.
  • I’m getting a lot of rewrites. What am I doing wrong?
    • Editors always provide feedback on why they reject an article. Consult our Resource Center page as well for example of content we approve, including the parts of a 300-page blog that you may find useful.
  • Will I be removed from the system if I keep getting rejections?
    • A writer is only allowed seven rejections in a month. The system will notify you of each rejection. However, if after several coaching from the editors and your writing does not improve, you will be deactivated from the system after the 7th rejection.
  • What if I am out on vacation and didn’t see the rewrite task?
    • PayPerContent follows a strict deadline. Once the Editor sends back the article for a rewrite, the 24-hour revision deadline will automatically start. If you missed the deadline, the article would be posted again on the task pool, and you will not be paid.
    • Of course, if you’re going on vacation or an extended leave, you may want to inform us beforehand. We’ll take it from there.
  • What is the “requirement” on top of the page?
    • The system currently accepts the ARTICLE or the FILE requirement. If the Requirement is ARTICLE, you need to compose your content on the page itself, click the Save button, and click the “Click to Complete” button.
    • If there is a FILE Requirement, you need to write your content on a Word document and upload it, then click the “Click to Complete” button.
  • What if I encounter other issues?
    • Send an email to [email protected], and we will assist you. Attach a screenshot of the error, the URL of the task, time and date it happened, and the browser you use.

PAYMENT

  • How do I get paid?
    • Writers get paid via PayPal. Payments are sent in every 10th and 25th of the month. All articles created and approved by the editors from the 1st to the 15th of the month will be paid on the 25th of the same month; articles done from the 16th to the 30th/31st will be paid on the 10th of the following month.
  • How would you know which article I wrote?
    • The system remembers it. Just the same, it’s always a good idea to have a backup copy of the tasks you wrote. Copy the URLs of the tasks completed and keep them in case there’s a discrepancy with the work credited to you.
  • Which tasks are paid?
    • The tasks approved by the editors will get paid. Rejected articles will not if you did not rewrite the content.
  • The editor rejected my task! What do I do?
    • You rewrite the article within 24 hours. Make sure to follow your editor’s instructions.
  • What if I don’t rewrite it?
    • The task goes back to the pool after 24 hours for the other writers to grab.
  • My editor keeps rejecting my masterpieces and putting “Plagiarized” on the note. Can I sue him?
    • No. In fact, we CAN sue you. Besides, if you’re into copy-pasting, there’s a chance you’re in the wrong business…

 

FAQs FOR CLIENTS

REGISTRATION/PAYMENT

  • How do I place orders for content?
    • First, you need to register to create and activate an account. You will then need to provide specific details about the type of content you want, such as keywords, topics, word count, the deadline for submission and other related instructions.
    • What’s great about our service is that your company and our editors work together in ensuring quality control over all articles submitted. More about this on our How It Works page.
  • How do I pay for my orders and what are your rates per article type?
    • We accept Payment through PayPal and major credit cards. For the rates, you may send in your inquiry to [email protected].

TASKING

  • I submitted my order, but I changed my mind about some keywords. What do I do?
    • If your order has not yet been written, just update the Order Form to reflect the new keywords.
    • If, however, the content was already grabbed for writing or was already written, you have to place a new order for the new keywords.
  • How do I ensure only qualified writers will handle my content orders?
    • On the Order Tab during registration, you’ll have an option to set the preferred skill rate of the writers who will create your content. This way, only writers with high ratings can work on your order.
    • We don’t want you to pay for articles that don’t meet your needs and standards. If you are unhappy with the content quality, you can “reject” the article and send it back to the task pool for other writers to work on.
  • What types of content services do you offer?
    • We do copywriting, blogging, and article writing services for companies and organizations in any industry. Be it copies for your website, an article for your blog, or other article types for posting on various websites, we can deliver. More information about this on our Writing Services page.
  • I’m very particular about content quality. How do I tell the writers what I want/don’t want to be included in the content?
    • When you’re submitting a project, we have a field for “special instructions” where you can list specific guidelines for the writers. This may include anything from topic exclusions and grammar to word choice restrictions and writing style/tone.
  • How long does it take for my order to be written?
    • It takes about 24 hours, and you have 48 hours to approve the article.
  • How does the review process (approval/rejection) work?
    • The writer submits the article; you will preview the article and approve/reject. If you reject the article, whoever wrote it would be prompted to do a rewrite. However, if the article remained un-rewritten, it will go back to the pool for the other writers to work on.
  • What happens If I cannot review (approve/reject) articles in a specific period?
    • You have about 48 hours to approve the article. Otherwise, it will be considered approved, and the writer gets paid.
  • I like a particular writer’s style/output. Can they handle my whole order/campaign?
    • We can arrange that. Just let us know which writer/s you prefer to work on your project.

PERSONAL INFORMATION/ACCOUNT MANAGEMENT

  • What’s your policy on Plagiarism?
    • We consider plagiarism a serious ethical offence and crime—and we take these cases seriously.
    • We use a plagiarism checker software to ensure the articles you ordered are unique, original, and not just something lifted off the Internet. We make sure you get your money’s worth.
  • What do you do with my (or my company’s) personal information?
    • Any information you give us is confidential and will stay with us. We do not leak or share any information to third parties.
  • I have trouble logging into my account/checking my orders. What do I do?